| In order for us to address the issues you are reporting as efficiently as possible, it will be very helpful to have the Help on the Way serial number from the PC you are having problems with. It is a five digit number that should be located on a purple and silver tag on the back of the back of the machine. |
| Serial Number |
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(the Help on the Way serial number)
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| Issue |
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Please explain in as much detail as possible the problem you are having.
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| Additional Information |
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This area is provided for any additional information you may have.
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| Issue Status |
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No Rush
As Soon as Possible
Critical
'Critical' will send a prority email alert to us that immediate action is required.Please do not abuse this selection.
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